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Round Ash Associates Privacy Policy

We take data privacy very seriously and this document describes how we handle and manage your data.

Summary

We process your data to provide our services to you, or for our legitimate interests.

We only process your data for as long as we need to, and then we delete it.

We do not sell or share your data with others.

We do not market to you without your consent and, if you give us your consent, you can withdraw it at any time.

Throughout your interactions with us we will collect only the data that we require in order to provide you with the service that you are requesting. The key information that we process is shown below for your information:

IP Addresses

When you use our website contact form we will store a record of your IP address along with details of your request in our logs. This allows us to combat spam and malicious attacks.

Email addresses

We will store your email address for the purposes of communicating with you. This information is required in order to ensure we can provide you with appropriate information during your contract with us.

We may also use your email address to send you information about special offers. If you would rather not receive these messages, please let us know or click the unsubscribe link in these emails.

Retention: Your email address will be kept until such time as all accounts associated with it are deleted from our systems.

Analytics

We use Google Analytics to help us track the details of visitors browsing our website. We do not send any personal data to Google's services through Google Analytics and we configure our tracking codes to anonymise any IP addresses.

Our lawful basis for data processing

Under the General Data Protection Regulation, unless we have otherwise specified above, we will be processing your data as a legitimate interest. This is to allow us to operate our business in an efficient manner.

Where our processing is based on consent, you may withdraw consent at any time.

Where our processing is necessary for us to perform our contract with you, or to take steps to enter into a contract with you, we will not be able to enter into a contract with you or deliver our services to you if you do not give us the data in question.

Contacting us

If you have any questions about our privacy policy or any other aspects of our services, please use the website form to contact us or the phone number listed at the bottom of each page.

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